Customer Experience Archives

Graphic Village and BHDP Architecture Collaborate to Enhance Easterseals Redwood’s New Campus

Graphic Village is proud to announce our recent collaboration with BHDP Architecture in developing a stunning series of environmental graphics for Easterseals Redwood’s newly renovated campus in Walnut Hills. This project, which included both development and installation, showcases our commitment to creating impactful visual experiences that enhance an environment. The graphic material utilized in this […]

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Want Customer Loyalty? Start Yesterday!

Blog, Thought Leadership / Mark Weinstein

We’ve all heard the statistics—your current customers are far more profitable than new customers. Nearly two-thirds (65%) of brand purchases come from repeat customers. Even a slight increase in customer retention increases overall company profitability exponentially. But what does it take to create loyal customers who bring such value to the bottom line? Time, commitment,

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Got Brand Identity? You Can! (Here’s How)

Blog, Thought Leadership / Mark Weinstein

Do brands have identities? Sure they do! Think about some companies most associated with a strong brand identity: Starbucks, Nike, Apple, and Coca-Cola. When you think about these brands, you think about more than products. Whether it’s excellence and determination or the warm feeling of bonding with friends and family, each brand has a strong

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Unleashing the Power of Top-of-Mind Awareness

Blog, Thought Leadership / Mark Weinstein

In marketing, being “top of mind” means being the first brand or product that comes to mind when a consumer thinks of a particular industry, category, or need. For example, when someone says “coffee,” what comes to mind? Starbucks? When someone says “soda,” is it Coca-Cola or Pepsi? When they say “electronics,” is it Apple?

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The Value of an Authentic Voice in Marketing

Blog, Thought Leadership / Mark Weinstein

Whether you are writing copy for direct mail, email, or video, it is essential to be as authentic as possible. Indeed, Stackla has found that 90% of shoppers say that authenticity is important when deciding which brands they like and support. But maintaining an authentic voice doesn’t just “happen.” Like everything else, it takes planning.

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Using Print to Connect Luxury Brands and Consumers

Blog, Thought Leadership / Caleb Conlin

In today’s increasingly complex world, the research consistently shows the answer to success is emotional connection with one’s target audience. Luxury brands have known about this for decades, and have created these connections through elevated physical experiences. Yves Saint Laurent’s traveling pop-up hotel, Hermés’s “Hermesmatic” dip-dying experience, and Louis Vuitton and Supreme’s iconic shared store

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