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Should You Be Personalizing? The Data Tell the Tale

2021-01-25T12:22:05-04:00January 25th, 2021|Tags: , , , , , , , , , |

Recently, McKinsey, a respected business research firm, had this to say about direct mail and email communications: Customers decide very quickly—in a matter of seconds—whether they like your marketing message. Provide something relevant, and you’ve got a satisfied customer. Miss the mark, however, and they’re gone. 1 […]

Why Lifetime Customer Value Matters (A Lot)

2021-01-26T11:37:44-04:00January 21st, 2021|Tags: , , , , , , , , , , |

As a marketer, you invest a significant amount of time in your print and multichannel campaigns. It’s essential to understand what (and who) brings in the most revenue. With traditional models of evaluating success, the emphasis is placed on immediate results. But is this the best way? […]